Done-for-you quote follow-up
OffShift Systems follows up every open quote in your voice — around the clock, while you stay on the floor.
Live in 7 days One login — no software to install 90-day guarantee 10–50 person shops
How it runs
Quote sent
You send the quote like you always do. We pick it up going out — that’s the trigger. Nothing new to remember.
Timed follow-up
Day 3, day 7, day 14 — in your voice, without you.
Reply
The sequence stops the moment they answer.
Back to you
Part, quote, and their words land on your phone.
Why quotes go quiet
You sent 50 quotes last month. How many got a second touch?
A quiet quote wasn’t a no. The customer was busy. They went with whoever got back to them.
You already priced the job and sent the number. That quote sits until someone follows up. But you didn’t open a shop to become a salesman. And the shop comes first.
How the week actually goes
Quote goes out. Numbers are good.
A machine goes down. The floor comes first.
A customer pulls a delivery in. The stack grows.
You’re covering on the floor. Follow-up waits.
Still quiet. Following up now feels like it needs an explanation.
Day 3, day 7, and day 14 go out whether you’re on the floor or not.
What changes
Same quotes. What happens next is the difference.
Now
After
What we build
We don’t add a fourth next quarter and re-bill you for it.
However the RFQ arrives — email, phone, or web form — we take it in by the next business morning. Quoted off a call? Send the note. You enter nothing.
Every open quote sits in a stage — new, day 3 sent, day 7 sent, day 14 sent, engaged, won, lost. One simple portal shows where each one sits. Monday you still get the numbers by email.
Day 3, day 7, day 14, in your voice, without you touching it. When they reply, it stops — and the reply lands on your phone with the part and the quote. You answer from your own inbox — you never touch the sequence.
Off your plate
You keep every decision that touches a customer. We handle the part that only happens if something remembers.
The sequence
Three touches, written in your voice. It stops the moment he answers.
THE SAME WEEK, WITH THE SYSTEM BEHIND IT
Quote goes out. You move the card. That’s your part.
First touch, in your voice. Catches the ones that landed in spam.
Capabilities and lead time, back in front of him while he’s comparing.
Clean close-out. Plenty of jobs get awarded right here.
The sequence stops. You answer from your own inbox.
Hi Dave,
Checking you got the number on the 6061 bracket, 250 pieces. Sent it Tuesday.
If the price or the lead time needs to move to work for you, tell me what you need and I’ll see what I can do.
— [Your name], [Your shop]
Written around how your shop quotes — reviewed with you at onboarding
“Price works. Can you do 300 and hold the same lead time?”
Answer from your own inbox — nothing to log in to
Same week. You were still on the floor.
So we’re clear
We don’t touch the top of your funnel. Everyone who enters this system already found you and already asked you to quote something. We work the back half — after the quote.
The math
Say you send 30 quotes a month and close one in five. That leaves 24 quotes a month going quiet — nearly 300 a year.
This system only has to bring back one. One job covers the $2,499 build. One a quarter covers the entire year.
You already priced the work and sent the number. The money is sitting in quotes you already wrote.
24
quotes going quiet every month (at 30 sent, 1-in-5 close rate)
$2,499
build fee — covered by a single recovered job
$499/mo
covered by one recovered job a quarter
Sitting on old quotes?
You’ve got twelve months of quotes that went nowhere. Send us the list — spreadsheet, inbox export, whatever you’ve got. For 30 days, we chase every buyer on it in your voice.
We’re not promising those exact jobs come back. A lot of them are dead for good reasons. This is about the relationship, not the paperwork — some old jobs are still alive, and more often the buyer remembers you and sends something new. Either way, it’s work you don’t have today.
If a job comes back, we take 10%, capped at $4,000. If nothing comes back, you’ve lost nothing.
Next step
See what this looks like on your quotes.
Fifteen minutes on how yours run today — and a straight answer on whether it fits.
Pricing
Two ways in. Reactivate the backlog sitting dead right now — or install the system that stops the pile from rebuilding.
then $499 / month
About what one recovered job pays for.
Every open quote in one place, stages clear, and we follow up what’s open — written around how your shop actually quotes. Live within 7 days of kickoff.
Founding rate. Your $499/mo is locked for the life of your account — it doesn’t move when our pricing does.
Annual option: $4,990/yr — two months free.
Qualifying shops send 15+ quotes a month, with quotes logged in the system.
Start here
Tell us a little about the shop. After you submit, we’ll set up a short call — about a 15-minute teardown of how quotes run today — and walk whether a done-for-you follow-up fits.
Built by people who’ve been in machine shops, not marketing agencies. We know what you need and what you don’t. No pitch deck, no proposal. If it isn’t a fit, we’ll say so.
Questions
Shops that quote work — if a customer sends you a print and asks what it costs, this is built for you. Typically 10 to 50 people, quoting anywhere from a handful of RFQs a week to fifty a month. Machining, fabrication, or both.
Yes. At onboarding you add one auto-forward rule (~5 min, once). Every emailed RFQ copies to us. We enter it by the next business morning. You don’t touch intake again.
No. Quotes are picked up as they go out — nothing to log, nothing to remember. There’s one simple portal if you ever want to check where things stand. No software to download, no CRM to run. We handle the follow-up. Monday you still get the numbers by email, and replies land on your phone with the part and the quote.
No. We work after the quote is out — stages on open quotes, and follow up on what’s open.
You fill a short form. We reach out to schedule a short call and walk how quotes run today (about a 15-minute teardown). If it isn’t a fit, we say so.
We never need drawings, prints, or technical data. We work from the quote record — customer, part reference, quantity, date sent. If your shop has specific access requirements, we scope them before anything is built.
That’s exactly what the reactivation pilot is for. Send us the list however you have it — we clean it up and spend 30 days working every buyer on that list, in your voice. Some old jobs are still alive; more often it turns into new RFQs from buyers who remember you. There’s no fee unless a job actually comes back — ask about it on the call.